Professional Credit Control Services

Cash flow is the lifeblood of any business. Legal Nexis Group offers fully outsourced credit control services — acting as your professional credit management department without the overhead of an in-house team. From invoice issuance to overdue chasing and early-stage collections, we keep your receivables healthy and your business moving.

Credit Control Procedures

Our structured credit control approach ensures your receivables are managed professionally at every stage — protecting cash flow while preserving the business relationships that matter.

Invoice Management & Early Reminders

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Systematic follow-up from day one.

  • Automated invoice reminders at 7, 14, and 21 days
  • Polite but firm tone that preserves business relationships
  • Full audit trail of all communications
  • Client portal access to real-time account status
  • Monthly reporting on DSO (Days Sales Outstanding)

Overdue Account Management

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Escalation of overdue accounts through a structured chasing process.

  • Dedicated account handler for your portfolio
  • Phone, email, and letter campaigns
  • Negotiation of payment arrangements
  • Escalation protocols agreed with client in advance
  • GDPR-compliant contact management

Early-Out Collections

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For accounts 30–90 days overdue before they become bad debt.

  • Specialist early collections team
  • Significantly higher recovery rates than later-stage action
  • Preserves client relationships where possible
  • No-win no-fee option available
  • Seamless hand-off to legal team if required

Credit Risk Assessment

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Before you extend credit, know who you are dealing with.

  • Company credit checks and financial health reports
  • Director background and insolvency history checks
  • Recommended credit limits by customer
  • Ongoing monitoring of key accounts
  • Alerts on changes to customer credit status

Why Outsource Your Credit Control?

Outsourcing your credit control to Legal Nexis Group gives you access to a professional team with the tools, expertise, and legal backing to manage your receivables more effectively than an in-house function at a fraction of the cost.

Why Outsource Your Credit Control?

  • Reduce DSO and improve cash flow immediately
  • No recruitment, training, or HR costs
  • Scalable — grows with your business
  • Access to legal recovery at no extra onboarding cost
  • Dedicated account manager for your portfolio
  • Fully GDPR-compliant processes